https://www.katiefrehafer.work/resume daily 0.75 2023-06-14 https://www.katiefrehafer.work/get-in-touch daily 0.75 2021-10-21 https://www.katiefrehafer.work/new-page-1 daily 1.0 2021-08-09 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1576022760513-RLK86DEMRA5GUGHWLODM/katieface.jpg Nice to meet you https://www.katiefrehafer.work/my-work daily 0.75 2023-06-14 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1628488836679-F2XRY6WRHAQZRAM8IBOK/Screen+Shot+2021-08-08+at+10.36.07+PM.png My Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544581307730-4AADIYS9Q577CHCUITD5/cover4.jpg My Work https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544581302218-CD0MIY0A7RKVQGA1Y9U4/cover3.jpg My Work https://www.katiefrehafer.work/isa daily 0.75 2021-10-21 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544581472166-K4WZ9OZYKR1WWS0EVYID/storiesonboard.png Instructional Scheduling Assistant I transcribed the index card version into a tool called StoriesOnBoard, which became our roadmap for the entire project. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544581722834-E9U80CU4UNF99XTCTXX2/hifi1.png Instructional Scheduling Assistant First working version in our QA environment, based on my wireframe. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544581477791-0YOAL0BS4COAUQZJIYDQ/wireframe.png Instructional Scheduling Assistant Very early wireframe I created in Balsamiq. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544581729808-8GAPOHCYIE3Z8X5JTJUG/hifi2.png Instructional Scheduling Assistant A detail modal. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544581452460-ROOJDYUVFL5F6EHLDQ6F/a14d5453302851.592f60692a052.png Instructional Scheduling Assistant This was the original User Story Map which was initially created on index cards pinned to the conference room wall. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630735685699-KF0XE6BJH5X55ZHFLECG/Screen+Shot+2021-09-03+at+11.07.34+PM.png Instructional Scheduling Assistant - Make it stand out We used Trello to organize our Personas. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630735713114-M5Z5ZVEWS3LA40H8LS1J/Screen+Shot+2021-09-03+at+11.07.49+PM.png Instructional Scheduling Assistant - Make it stand out Detail view of the “Scheduler” persona. https://www.katiefrehafer.work/undergrad-labs-safety-quiz daily 0.75 2021-10-21 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544582370508-AW4WOFQEB52C1KZKTIPG/Screen+Shot+2018-12-11+at+6.39.02+PM.png Undergrad Labs Safety Quiz Our Kanban board for organizing phases of the project. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544582409926-95UQA2FW8L6BMEETC8N5/safety3.jpg Undergrad Labs Safety Quiz Another first draft wireframe showing quiz results and corrections. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544582272354-2K8B032QXLEE5CA6P3N6/safety1.jpg Undergrad Labs Safety Quiz A very simple first draft wireframe in Balsamiq showing a safety training page. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544582457672-CNNW2COHKNA8PJ7ZK681/safety7.png Undergrad Labs Safety Quiz The safety quiz landing page for the final product. https://www.katiefrehafer.work/out-about daily 0.75 2021-10-21 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1576019379687-68NNP32T7MGHR49X4FAP/26734214_10101960242630563_3749536450688573658_n.jpg Out & About SDXD workshop on facilitation, 2018 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1576022373792-2VOSPTHUNRBM62TMFYB5/campuslisa.png Out & About Campus LISA, 2016 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1576020623358-VPR19UE9B2IGBOBVF2ME/chec-award.jpg Out & About CHEC Award Ceremony, 2019 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1544583240436-1NJD8E5EFVG9IP3QYJRQ/adobe-creative-jam.jpg Out & About Adobe Creative Jam, 2017 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1576022405588-V0V0JLXZIVC3LXHBL1FO/uctech.jpg Out & About UCTech, 2019 https://www.katiefrehafer.work/esrsis daily 0.75 2021-09-04 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630730354434-L5DT4J60ZEQRH6MS0MGG/Screen+Shot+2021-09-03+at+9.38.55+PM.png ESR-SIS - Make it stand out Relational diagram of team roles, with my role as Business Process Lead serving as the translator and bridge between the core team leadership and business process team members. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1628488576261-XXWZ6FPKYA1IPAC34WQA/IMG_20190913_114552.jpg ESR-SIS Left to right: Lean Bench Manager, me, Project Manager, Procurement assistant. Pleased after working a lengthy process mapping session together. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630730053679-9KZA4GVSVH6TUW1D26OE/Screen+Shot+2021-09-03+at+9.33.34+PM.png ESR-SIS - Make it stand out Initial rough draft of the student lifecycle and population types, with note stickies about further research and population characteristics. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630734770734-L9IFEMT38LK332XAMGLZ/IMG_20190913_114505.jpg ESR-SIS - Make it stand out Here’s me standing next to the stickies we generated during an early process landscape session. https://www.katiefrehafer.work/phase-1-current-state daily 0.75 2021-09-04 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630730789458-T5E4NKDP02S1L34CX5QH/Screen+Shot+2021-08-08+at+10.36.07+PM.png Phase 1: Current State - Make it stand out The Levels 1 and 2 Process Landscape with technical systems catalogued under each L2 box. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630731119221-ZIKAM9SIKX46TC9C3V75/Screen+Shot+2021-09-03+at+9.51.20+PM.png Phase 1: Current State - Make it stand out Prioritization Matrix for determining relative priority of the 67 selected processes. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630733072350-Y4JBZK7JVSP2MQJVZGFP/Screen+Shot+2021-09-03+at+10.24.11+PM.png Phase 1: Current State - Make it stand out Overview of the “meta-map” detailing team deliverables and process sequence. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630733658102-DZTTIR5FKF570H21EY8W/Screen+Shot+2021-09-03+at+10.33.24+PM.png Phase 1: Current State - Make it stand out Procedure view of the same L3 process in Promapp. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630730951818-QFQXAQE9YOEALOH8UB21/Screen+Shot+2021-09-03+at+9.47.55+PM.png Phase 1: Current State - Make it stand out Drill down into Level 3 of the Process Landscape. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630731775549-RJHSQXSJGFH3OFZ6U48T/IMG_20190911_142517.jpg Phase 1: Current State - Make it stand out Early in-person session with subject matter experts all gathered in a conference room. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630732752291-VI6HABKMO583WWTRAEYS/Screen+Shot+2020-07-16+at+3.07.05+PM.png Phase 1: Current State - Make it stand out Using Zoom as our primary meeting tool during process mapping sessions, which Promapp and Lucidchart on the shared screens. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630731651831-T9ZFITMS4CHVQDA68WBC/IMG_20191007_113355.jpg Phase 1: Current State - Make it stand out In those early sessions, we developed the Process Landscape with whiteboard notes and roundtable discussions. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630733622222-8CKCCPO07C595Y52CH6F/Screen+Shot+2021-09-03+at+10.33.10+PM.png Phase 1: Current State - Make it stand out Map view of an L3 process in Promapp. https://www.katiefrehafer.work/phase-2-ideal-state daily 0.75 2021-10-21 https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630734319319-XW3NNHVGZVFPDH5ZA4UW/Screen+Shot+2021-09-03+at+10.44.58+PM.png Phase 2: Ideal State - Make it stand out Brainstorming session on Lucidspark. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630734577038-KUEREZ5B79G3C0ICSRQO/Screenshot-+icebreaker+from+Enrollment+%26+Registration+Ideal+State.png Phase 2: Ideal State - Make it stand out An exercise from one of the daily openers. We broke the group into 4 teams and had them collaborate on an illustration in order to learn how to use the screen markup tools in Zoom. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630733870477-CMDR1GIXW2TH3T4ICY1A/Screen+Shot+2021-09-03+at+10.37.26+PM.png Phase 2: Ideal State - Make it stand out Trello cardsort of L3 processes into 5 Ideal State Categories. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630734110448-DOBD3QRI5ZZN6B7PCRKB/Screen+Shot+2021-06-02+at+1.41.57+PM.png Phase 2: Ideal State - Make it stand out A virtual Ideal State Retrospective in a zoom room, collaborating on LucidSpark. https://images.squarespace-cdn.com/content/v1/5c097dff710699e5bb30d135/1630734051175-AWLKUSBJ13L3KE0QGXBA/Screen+Shot+2021-09-03+at+10.40.37+PM.png Phase 2: Ideal State - Make it stand out Ideal State Process-System Improvement model diagram in Lucidchart.